Privacy Policy for Max Imagery
1. Introduction
At Max Imagery, accessible via maximagery.com, we are firmly committed to protecting your personal data and safeguarding your privacy. We take our responsibilities seriously under applicable data privacy laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act of 2018 (“CCPA”), as amended. This Privacy Policy explains how your personal data is collected, used, stored, and shared when you visit our website or interact with our services.
2. Scope of This Policy and Data Controller Responsibility
This Privacy Policy applies to all personal data collected through the maximagery.com website and related services. Max Imagery is the data controller responsible for determining the purposes and means of processing your personal data. For data protection matters, you may contact us by email at [email protected].
This Policy applies to users globally, and additional localized requirements may apply depending on your jurisdiction.
3. Categories of Personal Data We Process
We collect and process the following categories of personal data:
A. Usage Data
Information such as your IP address, browser type, referral pages, time zone settings, pages viewed, session duration, and user interactions within our website. This data helps us analyze performance and ensure service integrity.
B. Account Data
This includes personal identifiers such as your name, billing/shipping address, email address, and contact number when you register an account or place an order.
C. Profile Data
Preferences, interests, purchase history, product viewing behavior, and feedback you provide may be stored to personalize your experience and recommend relevant content.
D. Communication Data
Records of your communications with us, including email correspondence, support requests, inquiries, and contact form submissions.
E. Technical Data
Information about the device you use to access our services, including device type, operating system, browser configurations, screen resolution, and system performance indicators.
F. Transaction Data
Details related to purchases made on maximagery.com, including payment identifiers, transaction summaries (amount, date), shipping status, and delivery tracking. Payment card details are never stored; all payments are securely processed through PCI-compliant providers.
G. Preference Data
Your communication consents, marketing preferences, and indicated product or service interests which may be collected via forms, cookies, or account settings.
4. Legal Bases for Processing Personal Data
We process your personal information lawfully, fairly, and transparently. Under the GDPR, our legal bases for processing include:
– Consent: Where you have explicitly provided consent, such as for marketing emails or cookies.
– Performance of a Contract: Where processing is necessary to fulfill a contract, such as purchasing goods or maintaining a user account.
– Legal Obligation: Where compliance with applicable law requires us to retain or disclose certain information.
– Legitimate Interests: Where we pursue our business interests in ways that do not override your data protection rights—for example, improving our services, detecting fraud, and conducting analytics.
For users under CCPA jurisdiction, we process your personal information in accordance with your rights and applicable notice and opt-out choices.
5. Your Rights
Depending on your jurisdiction, you may have the following rights in respect of your personal data:
– Right to Access: Obtain confirmation of whether we process your data and request a copy.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request deletion of your data under certain conditions.
– Right to Restriction: Request restriction of processing in specified circumstances.
– Right to Portability: Receive your personal data in a structured, commonly used, machine-readable format.
– Right to Object (GDPR): Object to some processing based on legitimate interests.
– Right to Opt-Out (CCPA): Opt out of the sale or sharing of personal data.
To exercise any rights, please email [email protected].
6. Security Measures
We implement technical and organizational safeguards to protect your personal data. These measures include:
– Encryption of personal and transactional data in transit and at rest
– Role-based access controls and audit trails
– Regular backups and secure storage environments
– Employee training on data handling and security awareness
Despite our efforts, no system is completely secure. You are encouraged to use strong passwords and safeguard account credentials.
7. International Data Transfers
Your data may be processed or stored in jurisdictions outside your country of residence, including outside the European Economic Area (EEA). Where applicable, we use standard contractual clauses approved by the European Commission, or we ensure that other adequate protection mechanisms are in place to ensure your data receives the same level of protection required by GDPR or other regional laws.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected:
– Account Data – retained while your account is active or as legally required
– Transaction Data – retained for 7 years for tax and legal compliance
– Usage, Technical, and Preference Data – retained for up to 24 months for analytics and service improvement
– Communication Data – retained for up to 3 years after last correspondence
Upon expiration of retention periods, data is securely deleted or anonymized.
9. Cookie Policy
We use cookies and similar technologies on maximagery.com to optimize functionality, web performance, and user experience. Cookies may include:
– Essential Cookies: Required for operation of the website, such as authentication or secure checkout
– Functional Cookies: Enable enhanced features, such as remembering account preferences
– Analytical Cookies: Allow us to analyze website usage and improve services
– Performance Cookies: Track page load times, response errors, and site responsiveness
Third-party services (e.g., Google Analytics) may also use cookies in compliance with their own privacy obligations.
10. Cookie Management and Compliance
Upon your first visit, and periodically thereafter, you will be notified of cookie usage and offered the ability to configure preferences. You can manage cookie settings via:
– The cookie banner on maximagery.com
– Your browser’s privacy controls or extensions (e.g., clearing cookies, blocking trackers)
– Do Not Track (DNT) signals, which are honored where technically feasible
Choices made by users from California and other jurisdictions with enhanced privacy rights are retained in accordance with regulatory requirements.
11. Children’s Privacy
Our website is not intended for, and we do not knowingly collect information from, individuals under the age of 13. If we learn that personal data from a child under 13 has been collected without verified parental consent, we will promptly delete such data. Parents or guardians who believe their child has provided us with personal information may contact us at [email protected].
12. Changes to This Policy
We may revise this Privacy Policy from time to time to reflect regulatory updates, industry practices, or enhancements to our services. Substantive changes will be prominently communicated on maximagery.com. Your continued use of our services after any updates constitutes acceptance of the new terms.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal data, please contact us at:
Email: [email protected]
Website: https://maximagery.com
We are committed to full compliance with applicable data protection laws and strive to uphold the highest standards of user privacy. Please do not hesitate to reach out if you have concerns about your data rights or how we use your personal information.
